Still

Terms of Use

Effective 22 September 2026

These Terms of Use ("Terms") are an agreement between you and Santos & Halp Inc. ("Santos & Halp", "we", "us") covering the Still app for iPhone and iPad, its content, and this website (together, the "App"). By downloading, installing, or using the App you agree to these Terms and to Apple's Licensed Application End User License Agreement. If you do not agree, do not use the App.

1. Who may use the App

You must be at least 13 years old to use the App, and at least 18 (or the age of majority where you live) to make a purchase. If you are under 18, a parent or guardian must agree to these Terms on your behalf and is responsible for your use.

2. Not medical advice; listen safely

Still provides background sound and spoken relaxation stories for general comfort and enjoyment. The App is not a medical device and is not intended to diagnose, treat, cure, mitigate, or prevent any disease or condition, including insomnia, sleep disorders, tinnitus, anxiety, or hearing conditions. Nothing in the App is medical, psychological, or professional advice. Consult a qualified professional about any health concern, and never delay seeking care because of something in the App.

Prolonged listening at high volume can damage hearing. You are responsible for choosing a safe volume and listening duration, particularly with headphones, during overnight use, and around infants and children. Keep speakers away from cribs and beds. Do not use the App while driving or operating machinery, and stop using it if you experience discomfort.

3. License

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the App on Apple devices you own or control, for personal, non-commercial purposes, in accordance with these Terms and Apple's App Store terms. You may not copy, modify, distribute, sell, rent, reverse engineer, extract the audio or stories from, or create derivative works of the App, except where the law expressly allows it.

4. Ownership

The App, its software, sounds, artwork, stories, names, and logos are owned by Santos & Halp or its licensors and are protected by copyright, trademark, and other laws. All rights not expressly granted are reserved. The stories in the App are original works written for Still and may not be recorded, reproduced, or distributed.

5. Still Plus, subscriptions, and purchases

Some features require Still Plus, available as an auto-renewing subscription (yearly or monthly) or a one-time lifetime purchase. All purchases are made through and billed by Apple, subject to Apple's terms, and Apple handles all payment, refund, and cancellation processing.

• Auto-renewal. Subscriptions renew automatically at the price shown at purchase, for the same period, until cancelled. Your Apple Account is charged within 24 hours before the end of the current period.
• Free trial. If a free trial is offered, your subscription begins and you are charged when the trial ends unless you cancel at least 24 hours before the end of the trial. Any unused trial period is forfeited when you purchase a subscription.
• Cancelling. You can cancel at any time in your device's Settings › Apple Account › Subscriptions. Cancellation takes effect at the end of the current billing period, and you keep access until then. Deleting the App does not cancel a subscription.
• Refunds. Refund requests are handled by Apple at reportaproblem.apple.com. Except where required by law, purchases are non-refundable by us.
• Price changes. If a price changes, Apple will notify you in advance and, where required, ask for your consent before the new price applies.
• Lifetime. "Lifetime" means for as long as the App is offered on the App Store and supported by us; it is not a promise that the App will be maintained indefinitely.

6. Changes to the App

We may add, change, or remove features, sounds, or stories, and may discontinue the App, at any time. We are not liable to you for any modification, suspension, or discontinuation. Features described as arriving in the future are not guaranteed.

7. Acceptable use

You agree not to use the App in any way that is unlawful, that infringes anyone's rights, that interferes with the App or Apple's services, or that attempts to circumvent purchases or entitlements.

8. Disclaimer of warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. TO THE FULLEST EXTENT PERMITTED BY LAW, SANTOS & HALP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR WILL HELP YOU SLEEP, RELAX, OR FOCUS. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SANTOS & HALP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF SLEEP, HEALTH, DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) TEN U.S. DOLLARS (US$10). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case our liability is limited to the smallest amount permitted by law.

10. Indemnity

You agree to defend, indemnify, and hold harmless Santos & Halp from any claim, loss, or expense (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the App.

11. Dispute resolution: binding arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

Informal resolution first. Before filing a claim, you agree to email us at santosfjseo@gmail.com with a description of the dispute and give us 60 days to resolve it.

Arbitration. Except for (a) claims that qualify for small claims court and (b) claims for injunctive relief regarding intellectual property, any dispute arising out of or relating to the App or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in the county where you live or by video or phone. The Federal Arbitration Act governs this section. Each party bears its own costs except as the AAA rules provide; for claims under US$10,000 we will pay the filing and arbitrator fees.

Class action waiver. YOU AND SANTOS & HALP AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person. If this waiver is found unenforceable for a particular claim, that claim must proceed in court, not arbitration, and the remainder of this section still applies.

Opt-out. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms, with your name and a statement that you opt out. Opting out does not affect any other part of these Terms.

Jury trial waiver. To the extent any claim proceeds in court, you and Santos & Halp waive any right to a jury trial.

12. Governing law and venue

These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-law rules, except that consumers in other U.S. states keep any non-waivable protections of their home state's law. Subject to Section 11, courts located in Miami-Dade County, Florida have exclusive jurisdiction.

13. Apple

These Terms are between you and Santos & Halp only, not Apple. Apple has no obligation to provide maintenance or support for the App and is not responsible for any claim relating to the App, including product liability, legal or regulatory compliance, consumer protection, or intellectual property claims. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and are not on any U.S. government list of prohibited or restricted parties.

14. Termination

We may suspend or terminate your access to the App if you breach these Terms. Sections 2, 4, and 8 through 15 survive termination.

15. General

These Terms are the entire agreement between you and Santos & Halp about the App. If any part is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to a successor. We may update these Terms by posting a new version here with a new effective date; continued use after the effective date means you accept the update. Questions: santosfjseo@gmail.com.