Support
Email santosfjseo@gmail.com. We answer within two business days.
I paid but the app still shows the free version
Go to Progress → Unlock everything and tap Restore purchases at the bottom. Make sure you are signed in to the same Apple ID that bought it. Remove Ads, Lifetime and both Pass Pro subscriptions restore this way.
My 30-Day Pass disappeared after I reinstalled the app
The 30-Day Pass is a one-time pass rather than a subscription, and Apple does not include one-time passes in Restore. If you reinstalled during your 30 days, email us your App Store receipt (Settings → your name → Media & Purchases → Purchase History) and we will sort it out.
How do I cancel Pass Pro?
Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → CDL Ready → Cancel. You keep access until the end of the period you paid for. Refunds are also handled by Apple at reportaproblem.apple.com.
The AI tutor says I've reached today's limit
The free version includes 3 tutor questions a day; Pass Pro and Lifetime include 40. The count resets at midnight UTC. If the tutor is unavailable, the app shows the written explanation instead and does not count it against you.
Reminders aren't arriving
Check iPhone Settings → Notifications → CDL Ready is allowed, and that Focus mode isn't silencing it. In the app, Progress → Daily reminder shows the next scheduled time. Reminders stop on their own after five ignored in a row; open the app once and they resume.
Why does my readiness score say "low confidence"?
The score is based on your own answers, so until you've seen enough of a section it refuses to pretend. Keep practicing that section and the confidence rises with it.
A question is wrong or outdated
Email us the question text and your state. Corrections reach every phone without an app update.
Is this the official DMV test?
No. CDL Ready is a study tool based on the FMCSA CDL manual. It is not affiliated with any state licensing agency. The real exam questions differ in wording; the concepts are the same.
How do I delete my data?
Progress → Reset all data erases everything on the phone. See the privacy policy for the one server-side record and how to remove it.